Last updated 18/08/2026

 

Terms and Conditions

These terms apply to services supplied by Amorlore Training and Development Ltd, trading as Amorlore, referred to as “we”, “us” or “our”.

Business address: Block, Bonville House, Blackbrook Park Avenue, Taunton, TA1 2PX Email: contactamorlore@gmail.com Telephone: 01823 746221 Company number, if applicable:16845002

 

1. Our services

We provide First Aid training, health and social care training, managed staff-onboarding services and domiciliary care consultancy.

The description, price, location, duration and entry requirements for each service are displayed on the relevant website page or provided in a written quotation.

 

2. Bookings

A booking is confirmed when we have received the required payment and issued a booking confirmation.

The person making a group booking is responsible for providing accurate attendee information and ensuring attendees receive the relevant course information and policies.

Customers must check that the selected course is appropriate for their needs and that attendees meet any entry or requalification requirements.

 

3. Payments

Public course bookings must be paid for online unless we agree otherwise in writing.

Prices are shown in pounds sterling. [Prices include VAT / VAT is not currently charged.]

Bookings covered by a separate company agreement, subscription or invoice may be added manually by us.

 

4. Course requirements and qualifications

Attendees must participate in the required learning and assessments. Booking and attending a course does not guarantee that a qualification will be awarded.

Where evidence of an existing qualification is required for a requalification course, suitable evidence must be supplied before attendance.

Regulated qualifications are only awarded when the learner meets the relevant requirements and successfully completes the required assessments.

 

5. Course changes

We may change the trainer, venue or reasonable administrative arrangements when necessary.

If we cancel a course, customers may choose a transfer to another available date or a refund of the course fee paid. We are not responsible or liable for the costs of indirect costs such as travel, accommodation or loss of earnings, except where the law does not allow this exclusion.

 

6. Conduct and safety

Attendees must behave respectfully and follow reasonable safety instructions. We may remove someone whose conduct is unsafe, disruptive or inappropriate. Refunds will not normally be provided in these circumstances.

 

7. Accessibility

Customers should tell us about relevant accessibility requirements when booking. We will consider reasonable adjustments but cannot guarantee that every adjustment will be possible at every venue.

 

8. Intellectual property

Course materials, templates, digital resources and website content remain our property or the property of the relevant rights holder. They may not be copied, shared, resold or used to deliver training without written permission.

 

9. Liability

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.

Nothing in these terms affects a consumer’s statutory rights.

 

10. Governing law

These terms are governed by the laws of [England and Wales / Scotland / Northern Ireland]. The appropriate courts will have jurisdiction.